1. Introduction
Optimus Cloud and AI Solutions, LLC ("Optimus," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company name, and job title provided via forms or direct communication.
- Usage Data: IP address, browser type, pages visited, time spent, referring URLs, and other analytics data collected automatically.
- Communication Data: Messages, inquiries, and correspondence you send to us.
- Business Information: Information relevant to scoping or delivering our advisory services.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule strategy calls
- Deliver, manage, and improve our consulting services
- Send relevant communications about services, insights, or updates (with your consent)
- Analyze website performance and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area (EEA), we process personal data on the following legal bases:
- Contractual necessity: Processing required to fulfill a service engagement
- Legitimate interests: Business communications, analytics, and security
- Consent: Marketing communications where you have opted in
- Legal obligation: Where required by law
5. Sharing of Information
We do not sell your personal information. We may share it with:
- Service providers (sub-processors): Trusted vendors who assist in operating our website and services, bound by confidentiality agreements. We currently use:
- HubSpot, Inc. — forms, CRM, and marketing communications. Processes the contact details you submit and sets cookies to attribute your submission. See the HubSpot Privacy Policy.
- Google LLC (reCAPTCHA Enterprise) — spam and abuse prevention on our forms. Collects hardware and software information, device and application data, and interaction data for the purpose of distinguishing humans from bots. See the Google Privacy Policy.
- Cloudflare, Inc. — website hosting, content delivery, and security. Processes IP addresses and request metadata to serve and protect this site. See the Cloudflare Privacy Policy.
- Microsoft Corporation (Microsoft 365) — business email and correspondence.
- Professional advisors: Attorneys, accountants, or auditors under confidentiality obligations.
- Legal authorities: When required by law, court order, or to protect our rights.
5a. International Transfers
Optimus is based in the United States, and the sub-processors listed above process data in the United States and other jurisdictions. Where we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland, that transfer is made under the European Commission's Standard Contractual Clauses or another lawful transfer mechanism relied on by the relevant sub-processor.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, typically no longer than 3 years after our last interaction, unless a longer period is required by law or ongoing engagement.
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analytics. You may control cookies through your browser settings. We use:
- Essential cookies: Required for site functionality
- Form and attribution cookies (HubSpot): Set when you interact with a form on this site, to associate your submission with your visit and to avoid asking for the same details twice.
- Security cookies (Google reCAPTCHA Enterprise, Cloudflare): Set to distinguish human visitors from automated traffic and to protect the site from abuse.
8. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at support@optimus.llc.
9. Data Security
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.
13. Contact Us
For questions, requests, or concerns about this Privacy Policy, please contact:
- Optimus Cloud and AI Solutions, LLC
- 3120 139th Ave. SE, Ste. 500, Bellevue, WA 98005
- Email: support@optimus.llc
- Phone: 1.888.388.1949